PLACING ORDERS 

ALL ORDERS MUST BE PLACED BY FAX, E-MAIL, OR U.S. MAIL. ANY CHANGES PERTAINING TO AN EXISTING ORDER MUST BE MADE IN WRITING; THERE ARE NO EXCEPTIONS. MINIMUM OPENING ORDER IS $500. ALL ORDERS MUST BE PLACED WITH A 50% DEPOSIT, BALANCE DUE PRIOR TO SHIPPING. AN ORDER CONFIRMATION WILL BE SENT FOR SIGNATURE WITHIN 72 HOURS OF ORDER’S RECEIPT. CALL FOR PRODUCTION TIME; USUALLY 6-9 WEEKS. EVERY PIECE OF FURNITURE IS HANDMADE, AND FINISHED TO ORDER, THEREFORE ALL FURNITURE IS CONSIDERED CUSTOM AND NON-RETURNABLE. 

PAYMENT & TERMS 

NET 30 TERMS WILL BE AVAILABLE TO THOSE ON APPROVED CREDIT.  ALL NSF PAYMENTS WILL INCUR A $75 SURCHARGE. WE GLADLY ACCEPT, VISA AND MASTER CARD FOR YOUR CONVENIENCE. PAST DUE ACCOUNTS PAY 3% INTEREST EVERY MONTH, ON UNPAID BALANCE.  A 30% RE-STOCKING FEE WILL BE APPLIED TO ALL ORDERS THAT ARE CANCELLED OR CHANGED AFTER SEVEN DAYS OF ORDER BEING RECEIVED AND PROCESSED. ORDERS SHIPPED WITHIN CALIFORNIA MUST INCLUDE A CALIFORNIA RESALE CERTIFICATE. 

DAMAGES & CLAIMS  

DAMAGES SUSTAINED IN TRANSIT ARE THE SOLE RESPONSIBILITY OF THE FREIGHT CARRIER. IF A PACKAGED ITEM IS DENTED, OPENED, PUNCTURED, OR LOOKS AS IF DAMAGE MAY HAVE OCCURRED, EXAMINE CONTENTS IN THE PRESENCE OF THE DRIVER. ALL DAMAGES MUST BE NOTED ON FREIGHT BILL AT TIME OF DELIVERY AND TAKEN UP WITH CARRIER IMMEDIATELY. NOTE ANY VISIBLY DAMAGED CARTONS, OR SHORTAGES DIRECTLY ON THE BILL OF LADING AND KEEP ALL PACKAGING MATERIALS. ANY DAMAGE NOT NOTED AND/OR DOCUMENTED MAY RESULT IN YOUR CLAIM BEING DENIED. MANUFACTURER DEFECTS, OR CONCEALED DAMAGES MUST BE REPORTED WITHIN THREE DAYS OF RECEIPT. ONCE THIS TIME HAS ELAPSED, WE CAN NO LONGER ASSUME RESPONSIBILITY. CRACKS OCCURRING IN WOOD, WHICH ARE NON-THREATENING TO THE STRUCTURE OF THE PIECE, ARE NOT TO BE CONSIDERED A DEFECT, THIS IS THE NATURE OF PINE, ESPECIALLY IN A DRY CLIMATE. OUR FURNITURE IS INSPECTED THOROUGHLY PRIOR TO SHIPPING AND IS ACCEPTED BY THE CARRIER IN GOOD CONDITION. ONCE CARRIER HAS ACCEPTED FREIGHT, OUR RESPONSIBILITY IS LIMITED. NO RETURNS WILL BE ACCEPTED WITHOUT PROPER AUTHORIZATION. 

SHIPPING 

SHIPPING IS AN ADDITIONAL FEE. WE SHIP BLANKET WRAP FREIGHT VIA AMERICAN WEST, TRAIL LINES, PLYCON, PARADISE AND CAL METRO, UNLESS OTHERWISE SPECIFIED AND ARRANGED BY YOU. IF SHIPPING IS TO BE COMMON CARRIER (PACKAGED), WE CHARGE A 6% PACKAGING FEE, OR $25 WHICH EVER IS GREATER. ALL OF OUR PIECES SHIP DIRECTLY FROM OUR FACILITY IN GARDENA , CALIFORNIA . WE HAVE FREIGHT CARRIERS THAT WILL SHIP TO BOTH COMMERCIAL AND RESIDENTIAL LOCATIONS. RESIDENTIAL DELIVERIES WILL RESULT IN ADDITIONAL CHARGES. WE SUGGEST YOU LOCATE A “RECEIVER” IN YOUR AREA. WE ARE NOT RESPONSIBLE FOR MISCOMMUNICATION BETWEEN FREIGHT CARRIER AND CONSIGNEE (RECIPIENT). DELIVERY DISCREPANCIES, DAMAGES, AND FREIGHT CHARGES, ARE THE SOLE RESPONSIBILITY OF THE FREIGHT CARRIER ONCE THE MERCHANDISE HAS BEEN ACCEPTED. SHIPMENTS ARE SENT FREIGHT COLLECT (CUSTOMER PAYS FOR FREIGHT AT TIME OF DELIVERY), UNLESS ARRANGEMENTS HAVE BEEN MADE FOR PREPAY. USUAL TRANSIT TIME IS 5-15 BUSINESS DAYS. 

CUSTOM FURNITURE  

WE REQUIRE A SKETCH, PICTURE, OR DIAGRAM WITH EXACT SPECIFICATIONS WHEN ORDERING CUSTOM FURNITURE. QUOTES WILL NOT BE GIVEN WITHOUT THEM. AN UP CHARGE MAY BE MADE ACCORDING TO REDESIGN. PLEASE ALLOW 72 HOURS FROM RECEIPT, FOR PRICE QUOTE. WE CANNOT BE HELD ACCOUNTABLE FOR MISCOMMUNICATION BETWEEN CUSTOMER AND SALES REPRESENTATIVE OR SHOWROOM. CUSTOM ORDERS WILL BE COMPLETED BASED ON SPECIFICATIONS GIVEN. CUSTOM ORDERS ARE AVAILABLE AT OUR DISCRETION AND MUST BE PREPAID. WE ASSUME NO LIABILITY FOR ORDERS WRITTEN INCORRECTLY. 

FINISHES  

DUE TO VARIATIONS IN TEXTURE, AND WOOD GRAINING, THE ACTUAL FINISHED PRODUCT MAY VARY FROM PREVIOUSLY ORDERED PIECES. THEREFORE WE CANNOT GUARANTEE AN EXACT MATCH; HOWEVER, ALL ATTEMPTS TO REPLICATE A GIVEN FINISH WILL BE MADE. OUR FINISHES WILL WITHSTAND NORMAL WEAR AND TEAR.  

• WE RESERVE THE RIGHT TO ALL CUSTOM AND SAMPLE DESIGNS, AND THE RIGHT TO USE THEM IN OUR COLLECTION. 

• ALL PRICES SUBJECT TO CHANGE WITHOUT NOTICE.  

• DIMENSIONS ARE TAKEN AT WIDEST, DEEPEST, AND HIGHEST POINTS. ALL DIMENSIONS ARE APPROXIMATE.

• BY PLACING AN ORDER IT IS ASSUMED THAT THESE TERMS AND CONDITIONS HAVE BEEN READ AND UNDERSTOOD.

We never use veneers, particleboard, fiberboard (MDF), or plywood. Never. Only real, solid wood is ever manufactured.
All furniture sealed and protected with clear, flat lacquer. All measurements taken at tallest, deepest, and widest dimensions. 

Tel: 310-353-3700
Fax: 310-353-3701
Contact Us

Bradshaw Kirchofer Home Furnishings
1519 West 132nd Street
Gardena, California 90249

Monday thru Friday
7:30 am - 4:00 pm (PST)
Closed Holidays

  
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